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Dell Warranty Check Service Tag | 6 Things To Know

The Dell warranty check service tag is important because it verifies whether your Dell warranty is still good. With a check service tag, you have the opportunity to check the status of your product warranty. You can also transfer, learn more about warranty registration and renewal. You will also be able to learn of any warranty services that have been canceled or expired. 


What Does Service Tag Mean?

A service tag is a special number assigned to Dell products. It can be located on the side, back, or bottom of the product. This service tag is what aids online support in the identification of your PC. It also aids the drivers when attempting to retrieve or reset the personal password for a Dell laptop. 


How do I Check my Dell Service Tag?

You can locate the Dell service tag by identifying the laptop sticker. You will discover the service tag located on the bottom side of the laptop. It will be either black or white, with contrasting characters, and found near where the cover to the battery is. 

You will discover the alphanumeric, 7-digit code beside or under the phrase “Service Tag” or “Serial Number”. On certain laptops, there is a flap made of metal underneath the machine which will be hiding the sticker. If the sticker is not visible lift this flap and you will be able to see it. 


How to Find Dell Service Tag if Sticker is Missing

When you utilize the Command Prompt, you will find the service tag for your PC (also called the serial number). Follow the steps below to find the command prompt on your laptop or desktop. 

  • The way to find the Command Prompt on your desktop or laptop tip open up the Window search bar and type “cmd”. 
  • From the list of results, select “command prompt”. 
  • Once in the Command Prompt window, type “wmic” bios get serial number”–then press the Enter key. 
  • From here the Service Tag will appear. 

Is Dell Service Tag Same as Serial Number?

When you purchase a unique device it is assigned a unique number which is called the serial number. Companies like Dell call this unique number the “Service Tag” in lieu of calling it the “Serial Number.” This is standard practice for many of the better brands of laptops to do. If you are confused, remember that the two names are nearly alike. 

A lot of consumers will confuse the terms service tag, express service code, and serial number. All are ways of identifying the type of laptop or desktop you purchase. 


How do I Change my Dell service tag?

Yes, you can change the service tag on your Dell PC by following the easy 9 steps listed below: 

  1. Download the Latitude, BIOS, and diagnostics CD to your PC
  2. Unzip the file so you can burn the ISO to a CD. You can do this by unzipping the file with a 7-zip or winzip
  3. Next, put the CD in and turn it on. Press the F12 key and the one-time boot menu will appear–now pick the CD/DVD/CD-RW Drive
  4. Now the CD will boot up and you will have 4 options to choose from. Pick option 3. Run the Service Tag Utility 
  5. Delete the current service tag–A warning will appear warning you that by picking “yes” your asset ownership, and service tag will erase. Since you don’t utilize the ownership and asset tags, it won’t matter. (If you do use the owner and asset tags, then jot this info down before you proceed. 
  6. Enter the correct service tag information–The incorrect service tag will then be erased and you will be asked to put in the corrected one. Type it in and press the enter key. 
  7. Check the service tag and verify it is right–when prompted to do so, verify you have entered the right service tag. Press the Enter key once again. 
  8. Your computer will then prompt you with the question– “Are you sure you want to change this service tag?” Pick “yes” and proceed to press Enter. 
  9. Successful operation–Your computer will congratulate you on a successful operation. Take out the CD and reboot your machine. You have now successfully changed the service tag. 

Final Thoughts

The warranty and service tags are essential information for the operation of your PC. Now you know what the warranty check and service tag are. You also know how to change the service tag. We went through the steps about how to find your service tag, and where to look if you cannot see it. We also showed you the step-by-step process for changing the service tag on your computer.

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