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Got A Tesla vehicle connection error? Everything You Need To Know

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How Do I Get My Tesla Premium Connectivity to Work?

First of all, you need to make sure you have paid for your monthly or annual premium connectivity subscription. Paying your subscription will ensure that you continue to enjoy the benefits of your Tesla.

If you have paid your premium and you still are not getting your service, do a reset.

The reset will work in most cases, but will not work if you have not renewed your connectivity services. With the premium connectivity service, you get the imagery of the map that shows the visualization of traffic, and media services like Deezer and Spotify.

If you find that your subscription has expired, you can renew your subscription by accessing your Tesla account. This is the quickest and easiest way to get reconnected.

If you experience problems connecting after you have paid your subscription fee, check for any pending updates. 

Make sure you are in an area that does not have barriers. Barriers are walls that prevent signals from penetrating your car’s network. However, some connectivity features are free with the purchase of your Tesla. Some features such as premium connectivity are available for a fee.

Why is Premium Connectivity Not Working in My Tesla?

You may need to wait until Tesla updates itself if you are experiencing problems with connectivity. There are several steps you can take to get your Tesla back on track. The majority of apps on the car’s dashboard are part of the car’s design, and they are free to use.

However, if you upgrade to a premium package, you will have to pay for the upgrade.

If you have a premium connectivity service, make sure your connectivity services have not expired. Non-payment or failing to renew your premium services can interfere with your connectivity service. You have the option to pay monthly or annually. 

If you have paid your subscription fee, and your premium service is still not working, you might want to reset your Tesla. Tesla is constantly downloading updates.

Therefore, you may need to wait until all updates have been downloaded. Once updates are complete, most connectivity issues are resolved.

If you are still having problems with your premium connectivity not working, refer to the owner’s manual. The owner’s manual has more information on what to do as far as troubleshooting goes.

The owner’s manual has more details and specific instructions on what you need to do if your problem is not resolved after you have implemented the recommended steps.

In a letter to its customers, Tesla warned that due to its discontinuation with AT&T, members will experience connectivity issues from time to time. You can check with Tesla to see when or if the issue is going to be resolved in the future. In the meantime, try to stay as close as possible to hotspots and Wi-Fi connections.

Should I Reset My Tesla Connectivity?

Yes. If you are having problems with your Tesla connecting, a reset may be needed. You can reset or reboot your car’s screen to restore your vehicle’s connectivity. A reset will allow any pending updates to download and install. A restart will restore the Wi-Fi connection, and you can access your maps in real-time.

This process will encourage Tesla to forget the network setting, so the system can discover it on its own. Rebooting is necessary for you to regain access to premium connectivity services.

If restarting your car’s system is not resolving your connectivity issue, you can also repeat the step.

Sometimes, pending updates or downloads can interfere with connectivity. Once those downloads are installed and the software is in place, your connectivity should be restored. As always, refer to your owner’s manual for other related issues. The manual will take you through a series of troubleshooting steps.

Does Tesla Premium Connectivity Expire?

Yes. If you have not paid your subscription when it is due, it will expire. You will experience network connectivity issues, and you will not be able to connect to your premium service.

You can renew your premium connectivity subscription through your Tesla Account. You can select whether to pay for a premium monthly or annually. Premium connectivity offers more benefits and features than the basic free version.

Final Thoughts

Tesla is known to experience connectivity issues for several underlying reasons. One of the reasons is that the car might be too far from a connecting source. Once you are in the vicinity of a strong signal, your connectivity issue should clear up.

Another problem with connectivity is due to updates not being installed. Tesla constantly updates its system based on recent complaints sent by its owners. The updates address these bugs, and in most cases fix a majority of connectivity problems.

Tesla warned its customers through a letter that, due to an issue with the AT&T network, those connectivity issues are a strong possibility. This warning went into effect in February 2022. In most cases, you will need to wait until an update is available for some issues to be resolved.