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Tesla LTE not working? (Here’s What To Do)

By: Author Robert McCall

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Tesla vehicles have become synonymous with innovation and advanced technology, providing an unparalleled driving experience for their owners. However, as with any technology, Tesla cars can sometimes experience issues with their LTE connectivity.

In this blog post, we’ll explore the reasons behind these issues, possible solutions, and tips to help you maintain a stable LTE connection in your Tesla.

Common Reasons for Tesla LTE Connectivity Issues

Several reasons might cause your Tesla’s LTE connectivity to malfunction or not work at all. Some of the most common reasons include:

  1. Outdated modem: If your LTE network isn’t working because the modem is outdated, you may need to upgrade it.
  2. Temporary network outage: Some Tesla owners have reported temporary loss of LTE connectivity, which typically resolved itself within a few minutes to a couple of hours.
  3. Software issues: In some cases, software problems may cause the LTE connection to fail or not switch properly between WiFi and LTE networks.
  4. Deep sleep mode: Some Tesla Model Y and Model 3 owners have reported an LTE connectivity problem related to the vehicle’s deep sleep mode, which can cause delayed wake-up times and loss of LTE signal.

Solutions to Tesla LTE Connectivity Issues

If you’re experiencing LTE connectivity issues with your Tesla, try these solutions:

Upgrade your modem

If your LTE network isn’t working because the modem is outdated, you will need to upgrade it. You can purchase a 4G LTE modem and schedule an appointment with Tesla Customer Care to get it installed. You can schedule the upgrade appointment through your Tesla Mobile application.

Reboot your Tesla

If you’re experiencing temporary LTE connectivity issues, try rebooting your vehicle. Many Tesla owners have reported that a reboot resolved their connectivity issues.

To reboot your Tesla, press and hold both steering wheel scroll buttons simultaneously for a few seconds until the central screen goes black. After the screen reboots, check if the LTE connection has been restored.

Update your Tesla’s software

In some cases, a software update may resolve LTE connectivity issues. Check for available software updates by opening the Tesla app, selecting your vehicle, tapping “Upgrades,” and then tapping “Software Upgrades.” If an update is available, follow the on-screen instructions to install it.

Subscribe to Premium Connectivity

If you’re experiencing connectivity issues and have not subscribed to Tesla’s Premium Connectivity package, consider doing so. This subscription enhances your vehicle’s connectivity features and may resolve

your LTE issues. To subscribe, follow these steps:

  1. Open the Tesla app.
  2. Select your vehicle.
  3. Tap ‘Upgrades.’
  4. Tap ‘Software Upgrades.’
  5. At the top of your screen, tap ‘Subscribe.’
  6. Tap ‘Add’ next to Premium Connectivity.
  7. Select the billing option, and then tap ‘Next.’
  8. Tap ‘Checkout,’ confirm your payment details, and complete the payment process.

Contact Tesla Support

If none of the above solutions work, you may need to contact Tesla Support for assistance. They can help diagnose the issue and provide guidance on how to resolve it.

In some cases, Tesla owners have reported needing to take their vehicles in for service to resolve LTE connectivity issues.

Tips for Maintaining a Stable Tesla LTE Connection

To keep your Tesla’s LTE connection stable and prevent connectivity issues, consider the following tips:

  1. Keep your Tesla’s software up-to-date: Regularly update your vehicle’s software to ensure you have the latest bug fixes and improvements. This can help prevent LTE connectivity issues resulting from software glitches.
  2. Monitor LTE signal strength: Be aware of areas with weak or spotty LTE coverage, as these can cause temporary connectivity issues. If you notice that your vehicle’s LTE connection is unstable in certain locations, try to avoid these areas when possible.
  3. Use WiFi when available: When parked at home or in areas with strong WiFi coverage, connect your Tesla to a WiFi network. This can help reduce reliance on LTE and provide a more stable internet connection for features like streaming music or updating maps.
  4. Report ongoing issues to Tesla: If you continue to experience LTE connectivity issues, make sure to report them to Tesla Support. They can help diagnose and resolve the problem and improve the overall connectivity experience for all Tesla owners.

Final Thoughts 

In conclusion, while Tesla LTE connectivity issues can be frustrating, there are several solutions available to help restore your vehicle’s internet connection.

By following the tips and solutions outlined in this blog post, you can keep your Tesla’s LTE connection stable and enjoy all the features that come with owning an innovative electric vehicle.