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5 Reasons Why Venmo Keeps Saying Server Returned An Error

5 Reasons Why Venmo Keeps Saying Server Returned An Error

Venmo is an American based peer-to-peer mobile payment service owned by Paypal since 2012 and founded in 2009.

It is designed to serve users who want to use the service to split bills between themselves and family or friends, optimized for use at restaurants, movie theaters, concerts, and the like.

Like any digital payment service, it has a potential for glitches. One of the most common is an error message saying something went wrong. 

The most likely fix for most people when this happens is to wait and try again a few minutes later. Usually, you will not need to wait longer than a few minutes at the most. If that doesn’t work, or if you are in a hurry, there are a few things you can do to possibly speed things up or to address a more robust problem. Now, let’s look at these solutions more fully.

Venmo keeps saying server returned an error

When you get a message saying there is a server error, it means that the communication through which you are attempting to complete a financial transaction has failed.

It does not mean your account is frozen, closed, or hacked, necessarily. It only means the information you are attempting to exchange has failed to make it to its destination.

Venmo uses the same procedures to complete transactions as the Apple App Store and Google Play Services.

The reason you are more likely to see this error message when using it is that it tends to be used over wireless networks over public servers. It is also more likely to return such an error because in the instances when and where it is most often used, a large number of people in the same local network will be attempting to do the same thing at the same time.

So, there is a potential for information bottlenecking.

Venmo is also known to sometimes take a few hours to a few days for transactions to complete, unlike other similar services like Paypal.

Oftentimes, this will trigger an error message from the network belonging to the party on the receiving end of the transaction.

In short, you attempt to pay and the venue says, “Hey, I didn’t get paid yet!” So a server error is triggered in the Venmo system since the two networks are having a little disagreement.

What does the server returned an error mean on Venmo?

As we have established, this relatively common error can be caused by a number of things that could be considered normal, though they are certainly annoying. It could be a simple time-out problem triggered by the connection taking too long and security protocols taking over.

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It could be that your mobile device is not transmitting properly due to low connectivity, or the network you are trying to communicate with might be having issues of its own. It could mean that your VPN or other security features are interfering and need to be disabled.

Finally, it could also mean that the network is simply flooded with similar requests and you should just wait a few minutes. The one most serious possibility is that your Venmo account has been frozen.

How do I know if my Venmo account is frozen?

Venmo has been known to freeze accounts for having insufficient funds. When this happens, Venmo pays what you owe for you, and then you end up owing Venmo.

Your account will be frozen until you pay them off. Failed transactions are the primary reason accounts get frozen, and it’s understandable why Venmo would not want you making multiple transactions that they end up paying for.

Other reasons an account can be frozen include:

  • Violations of laws, regulations, or statutes
  • Creating multiple personal accounts
  • Possible fraudulent transactions
  • Using an account linked to the above activities
  • Owing Venmo
  • Accessing Venmo services outside of your national service area

What should I do if Venmo is giving me an error?

Unless your account is frozen, there are a few things you can try that should fix the error. They are:

  • Wait and try again
  • Make sure you are connected to the internet
  • Make sure your Venmo app is working and that you are signed in
  • Deactivate your VPN
  • Log out and log in again
  • Accept and download Venmo security updates
  • Clear the app’s cache

To delete the cache, follow these steps:

1. Go to your phone settings

2. Open “Apps” or “Applications”

3. Find Venmo

4. Select “Data and Storage”

5. Tap “Clear cache”

Final Thoughts 

At the end of the day, most of the problems people are having are to be expected. Either the connection is broken or temporarily interrupted.

The other big reason is people getting their accounts frozen for breaking the law, violating user agreements, or getting into debt with Venmo.

Most of these problems are easy to fix by waiting, reloading apps and features, switching off security, or paying your debt to Venmo.